Customer support agent
Answers common questions on your website or WhatsApp from your own documents, and hands over to a person when needed.
AUTOMATE · AI AGENTS & AUTOMATION
Practical AI that removes real work
Start with one workflow. Prove it. Then scale.
Ops Assistant connected to CRM · Sheets · Email
Which invoices are overdue more than 30 days?
4 invoices, ₹2.8L total. I've drafted polite reminders for each — want me to send them for approval?
Read 212 invoices Matched paymentsDrafting 4 emails…
Human-in-the-loopnothing sends without approval
IN SHORT
OVERVIEWAWT provides ai agents & automation for growing businesses in India, the UK and the US: fixed-scope AI pilots: support agents, document reading, lead qualification and back-office automation. Fixed 4–6 week pilot. Every project starts with a free call and a fixed quote.
Skip the 'AI transformation' slide deck. We pick one repetitive, measurable workflow — answering enquiries, reading documents, chasing invoices, qualifying leads — and build an AI agent that does it with a human in the loop. Fixed scope, fixed price, live in weeks.
Who it's for
- Teams drowning in repetitive emails and enquiries
- Businesses processing invoices, forms or documents
- Sales teams needing faster lead follow-up
- Owners curious about AI who want a safe first step
Pilot
One workflow automated in a fixed 4–6 week pilot
Safe
Human approval on anything that sends, pays or deletes
Measured
Hours saved and accuracy tracked against a baseline
Fixed 4–6 week pilot.
WHAT MAKES IT WORK
Built the way it should be.
Document intelligence
Reads invoices, POs, forms and IDs, extracts the data and puts it where it belongs.
Lead qualification
Replies to new enquiries in minutes, asks the right questions and books qualified leads into your calendar.
Back-office automation
Reconciliations, reminders, reports and data entry across Sheets, CRM, email and accounting.
Internal knowledge assistant
Staff ask questions in plain language and get answers from your SOPs, policies and past work.
Model-agnostic
We use the right model for the job and keep your data out of training. No lock-in to one AI vendor.
WHAT YOU GET
Every engagement includes
- Workflow audit: pick the highest-value, lowest-risk task
- AI agent or assistant connected to your tools
- Knowledge base from your documents (RAG)
- Approval steps and audit trail
- Dashboard: volume, accuracy, time saved
- Data privacy review and access controls
- Team training and playbook
- Phase-2 plan if the pilot proves its value
Tools & technologies
LLM agentsRAGPythonn8nMakeZapierGoogle WorkspaceMicrosoft 365WhatsApp API
Projects we build
- Website and WhatsApp FAQ agent for a clinic
- Invoice reading into accounting for a distributor
- Lead reply-and-qualify agent for real estate
- SOP assistant for a service team
HOW IT WORKS
Four clear steps, no surprises.
- 01
Pick the workflow
A free 30-minute call to find one task worth automating and how we'll measure success.
- 02
Prototype
A working demo on your real (sample) data within the first two weeks.
- 03
Pilot
Live use with approvals switched on, tuned weekly on accuracy and edge cases.
- 04
Decide & scale
Results reviewed together. Scale it, extend it or stop — your call, with the numbers.
FAQ
Questions we often hear.
Is our data safe?
We use business-grade AI APIs that don't train on your data, restrict access by role, and keep a log of every action. Sensitive steps always need human approval.
What if AI gets it wrong?
That's why pilots start with approval mode and a measured baseline. We only switch steps to automatic once accuracy is proven on your data.
Do we need a big budget?
No. A pilot is fixed-scope and fixed-price, so you know the cost up front and see results before committing to more.
Can it work with our existing tools?
Usually yes — Google Workspace, Microsoft 365, Zoho, HubSpot, Tally, WhatsApp and most tools with an API.
WORKS WELL WITH
Related services
WhatsApp & CRM AutomationOfficial WhatsApp API, chatbots, CRM pipelines, reminders and broadcast campaigns — wired together.
Web Apps, Portals & SaaSBooking systems, customer and vendor portals, dashboards and SaaS MVPs built around your workflow.
SEO & AI Search (GEO)Technical, local and content SEO plus GEO — so you rank on Google and get cited by AI assistants.
LET'S TALK
Ready to talk about ai agents & automation?
Share your goals on a 20-minute call. You'll get a written scope and fixed quote — no obligation.